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Category: Frequently Questions |
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The data recover program crashes as I start to search through the various folders .
| Customer Question: |
# 1 |
I'm having a terrible time trying to get this program to
work. After
the scan is finished the program crashes as I start
to search through the various folders . This happens
every time I've run the program. It
takes most of the day to complete a full
scan,
I would
like you to fix this problem or return . The
program is useless to me if it continues to
crash.
My
platform is Mac
OSX 10.4.11 PPC (non intel)232.76
gb capacity94.08
gb available
Thank
you.
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| Support Answer: |
# 2 |
Hello-
Can you tell me what kind of data you are trying to recover, and how it
was lost? What steps are you taking to try and save the data? What are
your system resources? If there are other applications running or there
are other processes that are taking up resources, there may be an out of
resource condition that could cause this.
Thank you
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