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Category: Frequently Questions |
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I put in my USB cord that connects to my Olympus camera to my Mac laptop. no files found after scanning.
| Customer Question: |
# 1 |
I set up the activation. Then I put in my
USB cord that connects to my Olympus camera to my Mac
laptop. Then I clicked on the scan. And it is saying that 0
files are found. I formatted my camera accidentally about
two months ago. And have not used it since. Is this program
going to find the formatted pictures on my camera? Am I
doing it right?
Thank you for your help,
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| Support Answer: |
# 2 |
Hello-
Some cameras do a complete and destructive format - writing zeroes to
the data are on the card rather than a simple delete operation. In the
case of your Olympus camera, it sounds like this is the case. A way to
test this would be to use another known good card, and take some sample
pictures. Then format it in your camera and try photo recovery on that
card. If you get the same result, then your camera does a destructive
format and that data is not recoverable.
Thank you
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