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Category: Frequently Questions |
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How can I retrieve these photos from the demo Photo Recovery for MAC?
| Customer Question: |
# 1 |
This is a technical support question. I purchased this product because I saw that the photos
that I purchased in the demo where able to be accessed. However, now that I am running the
purchased product they are not accessing. How can I retrieve these photos from the demo?
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| Support Answer: |
# 2 |
The only difference between the demo and the full is that the full version will save the photos.
Can you please send details on how what data you are looking for and how it was lost? What happened
with your media between the demo and the full version C did you try to write or copy data back to it?
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| Customer Response: |
# 3 |
Thank you for your response. I accidentally deleted my iphoto library. I accessed the demo version
and then purchased the full version. I'm not sure how to write/copy the data back to my file.
I purchased the photo recovery for mac.
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| Support Response: |
# 4 |
You need to use FILE RECOVERY for Mac, PHOTO RECOVERY is not designed for hard drives. It sounds like
you might have ran the demo of FILE RECOVERY and purchased PHOTO RECOVERY by mistake.
I will copy the sales representive on this so that they can assist you in getting the correct product
and exchange them for you.
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