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Category: Frequently Questions |
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Error Message: A SHARING VIOLATION OCCURED WHILE ACCESSING......
| Customer Question: |
# 1 |
I did exactly as you stated, but when I go to retrieve the pictures in the folder where the scan put them,
I get an error message that says:
A SHARING VIOLATION OCCURED WHILE ACCESSING......
What should i do?
Please advise, thank you.
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| Support Answer: |
# 2 |
Please make sure that when the scan is finished and you see the pictures in the software,
you close the software and then the pictures should be available.
It could be that since the folder is still being accessed by the software that you cannot
copy them out until the software is closed.
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