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Customer's Question
I am trying your trial download to see if I can recover video from my flip camcorder.
It found several files on the camcorder, but I am not able to view them.
It says "the file could not be opened. the file is not a movie file"
when I double click to see if it recovered the video. Is this because I need to purchase the software
or because it didn't work and I can't recover the video?
Answer:
The demo will not save any data or video files - only place holder files. The full version will save the data.
If the video files are not damaged, then they should recover fine with the full version.
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