You are here: > FAQ
Restoring a video folder from my external hard drive
Customer's Question

I purchased it for the sole reason of restoring a video folder from my external hard drive and it has been unable to retrieve it.

Can you please let me know more about the data you were looking for and how it was lost? What scan did you run? Did you run the demo first to see if the data could be located?

You may visit this page for more detailed information:

Other Questions:

We're happy to help!

Step-by-step Tutorials
Whether you’re just getting started or want to learn some new video tricks, we’ve got free tutorials for you.

Free Tech Support
We welcome your feedback, suggestions about our products. If you have any questions related to our products, do feel free to contact us.

About Us | Press Releases | Privacy Policy | Sitemap | Glossary | Copyright © 2014. All Rights Reserved
All trademarks acknowledged. Mac, Mac OS, Mac OS X and Apple are registered trademarks of Apple Inc.